- Cache and Cookies are meant to improve your browsing experience but can get corrupted over time. You can remove them and log in again to your Gmail account to check if the problem gets solved.
- Gmail needs storage permissions to access and attach files from your mobile device. You need to allow the same on your iPhone and Android.
- If your files are larger than 25MB, they will be shared via Google Drive. So you need enough storage space your Google Drive account.
Basic Fixes
- Check Gmail attachment limits: You can sent files up to 25MB in size using Gmail.
- Check internet connection: After checking the file size, you should also check the strength of your internet connection.
- Try using a different browser: Switch to a different web browser and then try opening your Gmail account.
- Update web browser or Gmail app: Install the latest version of your web browser or the Gmail app on your device.
Why Can’t I Send Attachments in Gmail
Here are some of the possible reasons why you cannot attach files in Gmail on mobile or desktop.
- The attachment size is too big to be included in your email.
- Your internet connection is not working properly.
- The file extension of your attachment is not supported by Gmail.
- You have not enabled storage permissions for the Gmail app on your mobile.
- Your Gmail cloud storage is full.
Fix 1: Clear Cache and Cookies for Gmail
If you are still unable to attach files to your Gmail, try clearing the Cache and Cookies in your browser on your computer or for the Gmail app on your phone. Cache and Cookies are meant to improve your browsing experience but can get corrupted over time. You can remove them and then log in again to your Gmail account.
If you are Google Chrome user, check out our post to learn how to clear Gmail cache .
For Safari
Open Safari > Settings > Privacy > Manage Website Data > Search for Gmail > Remove .
On Firefox
Open Firefox > Settings > Privacy and Security > Manage Data > Search for Gmail > Remove Selected .
For Android Phones
Open Gmail App Info > Storage and cache > Clear cache .
For iPhone
Open Settings > General > Storage > Gmail > Offload App > Reinstall Gmail .
Fix 2: Storage Permissions
Gmail needs storage permissions to access and attach files from your mobile device. Here’s how to check the same on your Android or iPhone.
On Android
Open Gmail app info > Permissions > Files and media > Allow permissions .
On iPhone
Step 1: Open the Settings app on your iPhone and then select Gmail .
Step 2: Tap on Photos at the top.
Step 3: Allow permission to access your photos.
Fix 3: Check Google Drive Storage Status
Log in to your Google Drive account and then check how much storage is available to store new emails and attachments. Files greater than 25MB are shared via Google Drive. So you need enough storage space. If you have too many shared files, you can always remove them to create more storage space.
