- Slack notifications come with small badges.
- Slack notifications and badges can face a few issues.
- You can fix the problem by changing your Slack or Windows settings.
- If nothing works, you can contact Slack support.
Slack notifications will update you on direct messages, mentions, an important channel activity in your workspace. They come with badges – small icons or numbers to show new activity. So, Slack badges not working in Windows can lead to missing key updates. Here’s how to fix this issue on your Windows device.
#1 – Not Receiving Any Slack Notifications
When it comes to Slack notifications not working, Windows 10 and 11 users often complain about missing these updates altogether. And if a notification doesn’t pop up, a badge won’t matter much. You won’t see it until you launch your Slack workspace.
This issue might have to do with your notification settings. If you’ve paused your notifications for a while, you won’t receive them. So, the first thing you should do is look at your profile picture in the bottom-left corner. If there’s a little “Z” in the photo’s upper-right corner, your notifications are paused. Here’s how to restore them.
Step 1: Click on your profile photo.
Step 2: Go to “Pause Notifications.”
Step 3: Select “Resume Notifications.”
If your Slack profile photo isn’t sleeping at the moment, the issue probably lies in your computer or laptop. With Slack notifications not working, Windows 11 and 10 users should check a few key settings on their devices.
The first is “Notifications & actions.”
Step 1 : Click on the “Start” menu.
Step 2: Go to “Settings.”
Step 3: Choose the “System” icon.
Step 4: Select “Notifications & actions” in the left sidebar.
Step 5: Go to the “Get notifications from apps and other senders” checkbox under “Notifications.” This box should be selected. If it’s not, select it now.
Step 6: Scroll down to “Get notifications from these senders.”
Step 7: Find “Slack” and make sure its toggle bar is turned on. If you only use the Slack online client, make sure your chosen browser has its notifications on.
The other settings you should check is the “Focus assist.”
Step 1: Reach the “System” settings following the steps above.
Step 2: Go to the “Focus assist” tab in the “System” sidebar.
Step 3: Select “Off” under “Focus Assist.” This will allow you to receive notifications from all your apps and contacts.
Your Slack notifications should now resume.
#2 – Slack Badges Not Clearing
Not seeing any Slack badges for your workspace can be frustrating. But seeing them non-stop is outright annoying. Unfortunately, this is a common instance of Slack badges not working on Windows. They simply won’t clear even after you’ve read everything.
The only way to resolve this issue is to ensure you’ve truly read everything. Here’s how.
Step 1: Open your workspace.
Step 2: Press “Shift + Esc” on your keyboard. This combination will clear all unread messages and notifications.
Step 3: Click on “Yes, Clear All” to confirm your selection.
If you can still see those pesky badges, you’ll have to contact Slack support . Make sure to include a short explanation of your problem and the email address associated with your workspace.
#3 – Slack Windows Notifications Sound Not Working
When it comes to Slack notification sound not working, Windows settings are usually to blame. Here’s how to tweak them to hear your Slack notifications loud and clear.
Step 1: Click on the “Start” menu.
Step 2: Select “Settings.”
Step 3: Press the “System” icon.
Step 4: Go to “Notifications & actions.”
Step 5 : Scroll down to “Get notifications from these senders.”
Step 6 : Locate “Slack” in the list and click on it.
Step 7: Enable the “Play a sound” slider if it’s not already.
If you still can’t hear your Slack notifications, your computer might not be the problem. Instead, it might be an external monitor. So, you should try disconnecting it and wait for that familiar ping.
