- Enable subtitles by tapping on Audio and Subtitles while playing a title in the Netflix app.
- Setting subtitles to off, changing audio language, and then turning on subtitles. It helps particularly with the subtitles for foreign language parts.
- Clear the Netflix app cache on your iPhone or Android and then log in again to check if the problem is solved.
Basic Fixes
- Check internet connection: Check whether your internet connection is stable. Switch to a 5GHz frequency band if you have a dual-band router.
- Force quit and relaunch Netflix: This will give the app a fresh start on your device.
- Update or reinstall the Netflix app: Install the latest version of the app to get it rid of bugs or glitches.
- The title might not have the language subtitles: If you want subtitles in a specific language, they might not be available for that specific streaming title.
- Contact Netflix support: You get visit the Netflix support page to raise the issue.
Method 1: Check and Enable Subtitles
Did you check your settings of the content you are viewing? If not, begin there and inspect if the subtitle option is selected. Even if it is selected, unselect it, and select it back again. That might jump-start things.
Step 1: Play any video in the app and then tap on Audio & Subtitles at the bottom of the screen.
Step 2: You will see an option to turn it off or play it in English or other available languages , if any.
Step 3: Tap on Apply .
Method 2: Try Switching Audio Language
This helps while watching content that might include audio in foreign language parts as well. Simply turn off subtitles > change audio language > turn on subtitles again in the playback window.
Method 3: Change Subtitle Appearance
Is part of the subtitle missing on Netflix? You can easily change the size and type of fonts to solve this one. You can refer to our post to learn how to change subtitle appearance settings in Netflix .
Method 4: Clear Cache and Data Files
Whether you are using an app or a browser, clearing cache and temp data can help resolve many errors, including Netflix subtitles missing or not working error.
On Android
Step 1: In Android , open Settings > Apps > Netflix .
Step 2: Tap on Clear data at the bottom of the screen and then select Clear all data here.
On iPhone
Open Settings > General > iPhone Storage > Netflix > Offload App > Install again .
Tip: Check out our post if Netflix is not playing the next episode .
