- Open Instagram settings > Creator tools and controls > Saved replies > + icon > type shortcut word and message > Done.
- Go to the relevant chat on Instagram > message bar > full shortcut word > tap the quick reply > Send.
- Open relevant Instagram chat > message bar > + icon > Saved replies > relevant saved reply > Send.
Requirements for Accessing Saved Replies on Instagram
The saved replies function isn’t available for normal accounts. You must have an Instagram Business or Creator account to access it. It makes sense, as regular consumers may not require generic replies popping up in conversations.
How to Create Saved Replies on Instagram
Saved replies can help you save time, especially if you’re running a business account. So, after you have switched to a valid Instagram Business or Creator account, use the steps below to create saved replies on Instagram.
Step 1: Open Instagram and tap your profile icon . Tap the hamburger icon and tap on Creator tools and controls .
Step 2: Tap on Saved replies . Either tap the + icon in the top-right corner or tap New saved reply.
Step 3: Type the shortcut for triggering the saved reply and the reply message . Tap on Done to save it.
Tip: You can also use these steps to edit or delete a saved reply on Instagram.
If needed, you can create more saved replies on Instagram. Ensure the shortcut word is something relevant to the message if you have more than one saved reply message.
How to Use Saved Replies on Instagram
Now that you have created your saved replies on Instagram, let us have a look at how you can use it to reply to someone.
Step 1: Open Instagram and tap the Messages icon. Tap on the relevant chat .
Step 2: In the message bar, type the full shortcut word to get the saved reply. Then, tap on it.
Step 3: Or, tap the + icon . Tap on Saved replies to see all your saved replies.
Step 4: Tap the relevant saved reply . Once the saved reply appears in the message bar, tap Send .
You can always edit the saved reply message before sending it. This can help customize the pre-fed message when required.
Ideas for Using Instagram’s Saved Replies Function
Instagram’s saved replies function can come in handy in several situations. It saves you from embarrassing typos and makes your communication more efficient.
Use Instagram Saved Replies During Giveaways
Instead of answering the due date, how to enter, and details on giveaway items, you can create several quick replies and save yourself from hassle. When someone asks about the rules to enter a giveaway, you can type the shortcut word and send a long-saved reply with a single tap. Quite convenient.
Use Instagram Saved Replies to Tackle Commonly Asked Questions
Businesses can use saved replies to answer commonly asked questions such as ‘When does the store open?’, ‘Do you ship outside the state?’, ‘Which shipping company do you use to send products?’, ‘Please share price on all products’, and more. The aim is to increase the productivity during conversations.
Create a Welcome Reply for New Customers
You can also create a welcome reply for your new customers. If you don’t have time during working hours to answer queries, you can create a welcome message and let them know when you are available for a chat.
Answer Purchase Queries With Saved Replies
When you run an e-commerce business on Instagram, you will get a lot of queries about order and shipping details. You can save a quick reply on Instagram with a generic answer and edit it with the customer name and relevant shipping code before hitting the send button in a conversation.
