- Google Chrome’s feature to restore a previous session can be helpful following an improper browser shutdown.
- Clear Chrome’s browsing data to see if that prevents the browser from showing the option to restore tabs repeatedly.
- You can modify Chrome’s Preferences file to disable the “Chrome didn’t shut down correctly” alert permanently.
Fix 1: Use the Restore Option
One of the most straightforward ways to stop Google Chrome from showing this pop-up is to restore tabs from your previous session . Click the Restore button to allow Chrome to reopen tabs. Following this, the browser should not display this pop-up unless it closes abruptly again.

Fix 2: Allow Chrome to Run in the Background
Another reason Google Chrome might keep asking you to restore tabs is if you have prevented the browser from running in the background. Here’s how to change that.
Step 1: Open Google Chrome, click the three-dot menu icon at the top-right corner and select Settings .

Step 2: Select System from the left pane. Then, enable the toggle for Continue running background apps when Google Chrome is closed .

Fix 3: Clear Browsing Data
Clearing old Chrome cache and cookies is an effective way to fix most browser-related issues, including this one.
Step 1 : Press Ctrl + Shift + Delete together on your keyboard to access the Clear browsing data panel.
Step 2 : Select All time in the Time range menu. Then, check the boxes for Cookies and other site data and Cached images and files .
Step 3 : Click on Clear data .

Fix 4: Rename the Default Folder
Chrome’s Default folder in Windows stores your profile’s data, including browsing history, bookmarks, saved passwords, and other settings. If there is a problem with this data, Google Chrome may display these annoying pop-ups.
To avoid this, try renaming Chrome’s default folder to something else. This will force the browser to recreate the folder from scratch, fixing any problems.
Step 1: Close Google Chrome on your PC. Press the Windows key + E to open File Explorer and head to the following folder:
C:\Users\[YourUsername]\AppData\Local\Google\Chrome\User Data
Note: Replace [YourUsername] in the above command with your username.
Step 2: Locate and select the Default folder. Press F2 on your keyboard and rename the folder to Default.old or something else.

Fix 5: Modify Chrome’s Preferences File
If renaming the Default folder proves ineffective, you can modify the browser’s Preferences file to disable the “Chrome didn’t shut down correctly” pop-up. Here are the steps to follow.
Step 1: Press the Windows key + E to open File Explorer and navigate to the following folder.
C:\Users\[YourUsername]\AppData\Local\Google\Chrome\User Data\Default
Note: Replace [YourUsername] in the above command with your actual username.
Step 2: Right-click on the Preferences file and select Open with .

Step 3: Select Notepad and click on Just once .

Step 4: In the Notepad window, press the Ctrl + F keyboard shortcut to access the Find tool. Then, type exit_type in the text box and press Enter .

Step 5: Change exit_type value from Crashed to Normal .

Step 6: Click the File menu at the top and select Save .

Fix 6: Reset Google Chrome
If you still see the “Chrome didn’t shut down correctly” pop-up, consider resetting the browser on your PC. This will remove your custom settings, bookmarks, and browser extensions, resolving any issues.
Step 1: Open Google Chrome on your computer. Click the three-dot menu icon at the top right corner and select Settings .
Step 2: Use the left pane to navigate to the Reset settings tab. Then, click on Restore settings to their original defaults .

Step 3: Click on Reset settings to confirm.

Was this helpful?
- Saving your Google Docs document as a PDF can be helpful if the printing issue is isolated to a specific file.
- Disabling extensions and clearing the browser cache is an effective method for resolving printing problems in Google Docs.
- If the printing issue persists across applications and programs, you may need to troubleshoot the connection between your printer and computer.
Fix 1: Check the Printer Connection and Select the Right Printer
You must perform some basic hardware checks to ensure everything is hooked up. Check if the cable connecting your computer to the printer is securely plugged in. While you’re at it, restart your printer to resolve any temporary glitches.
If more than one printer is available, ensure you send print requests to the correct printer. Press Ctrl + P to summon the print dialog. Use the drop-down menu next to Destination to select the correct printer device and click on Print .

Fix 2: Save the Document as a PDF and Print It
If Google Docs’ printing issue is limited to one odd file, save it as a PDF and print it. To do this, click the File menu at the top left corner and select Download > PDF document (.pdf) .

Open the downloaded file in a PDF viewer, and you should be able to print it without any issues.
Fix 3: Disable Browser Extensions
There’s a chance that one of your browser extensions is causing the problem. To verify this possibility, disable all browser extensions and enable them one by one.
In your browser, type chrome://extensions (Chrome) or edge://extensions (Edge) in the address bar and press Enter . Use the toggles to turn off all extensions.

After this, restart your browser and enable all extensions one by one. Print a test page from Google Docs after enabling each extension to identify the one causing the issue.
Fix 4: Clear Browser Cache
Old browser cache can also affect a browser’s performance and prevent it from communicating with your printer. So, if disabling browser extensions does not help, clearing the existing browser cache should be your next step.
To clear browsing data in Chrome or Edge, press Ctrl + Shift + Delete to open the Clear Browsing Data panel. Use the drop-down menu next to Time Range to select All time and mark the box for Cached images and files .
Then, hit the Clear now button.

Restart your browser and print your Google Docs document again.
Note : If the issue persists, there might be a problem with the browser. Try printing your Google Docs document from another browser. If you can print it, consider updating or reinstalling your previous browser to fix its issues.