- Clear WhatsApp cache and app data on Android from App info > Storage and cache.
- Reset app preferences from Android settings > System > Reset Options.
Basic Fixes
- Check WhatsApp servers : Access DownDetector to check an active WhatsApp server outage.
- Force stop and re-open WhatsApp : Swipe up from the screen bottom to switch apps and slide up the WhatsApp card to force close it. Re-open WhatsApp.
- Free up your device storage : Inspect your device storage from Settings > Storage, and uninstall unnecessary apps to reclaim the free space.
- Update or reinstall WhatsApp : Open the Google Play Store, search WhatsApp, and tap Update (if available). Alternatively, long-tap the WhatsApp icon, select uninstall, and reinstall it from the Play Store.
- Update your Android phone : Head to Settings > search and open System Update > tap Install Now to update your Android phone.
Fix 1: Clear WhatsApp Cache and App Data
Corrupt cache and app data are common underlying culprits behind WhatsApp not responding on Android. Clear them manually from the app’s settings.
Note: Back up all your conversations from WhatsApp Settings > Chats > Chat backup before clearing its app data.
Step 1: Long-tap the WhatsApp icon > open App info > select Storage and cache .
Step 2: Tap on Clear cache > Clear storage .
Fix 2: Allow Necessary Permissions
If WhatsApp lacks the required permissions to run on Android, it may fail to respond or function properly. Open its App info settings and enable all the necessary permissions.
Step 1: Long-tap the WhatsApp icon > select the i icon > tap on Permissions .
Step 2: Review Not Allowed permissions and set Notifications, Camera, Contacts, Microphone, Music and audio, Phone, Photos, and videos to Always allow all .
Fix 3: Reset App Preferences
Besides missing permissions, WhatsApp may fail to respond if you’ve configured app settings incorrectly on your Android device. Head to system app settings to reset app preferences manually.
Step 1: Open the Settings app > select System > tap on Reset options .
Step 2: Select Reset app preferences > tap on Reset to confirm your action.
Fix 4: Provide Unrestricted Data Usage to WhatsApp
An active Data Saver mode on your Android device can hamper internet connectivity for installed apps like WhatsApp by limiting mobile data . Enable unrestricted data usage for WhatsApp to avoid the situation.
Open the WhatsApp App info menu > select Mobile data and Wi-Fi > toggle on Unrestricted data usage .
Fix 5: Exclude WhatsApp From Screen Time
Did the WhatsApp icon suddenly turn grey on your home screen? It happens when you’ve breached its screen time limit . Open the Android screen time settings to disable it.
Step 1: Open Android settings > select Apps > tap Screen time .
Step 2: Select WhatsApp > tap on the Delete icon next to App Timer to remove it.
Fix 6: Reset All Network Settings
Lastly, reset all network settings on your Android phone to delete incorrect network configurations that prevent WhatsApp from functioning accurately.
Step 1: Select System under Android settings > tap on Reset options .
Step 2: Tap on Reset Wi-Fi, mobile network & Bluetooth > select Reset settings to restore defaults.
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- Outlook saves its print settings in the Outlprnt file. Deleting the file can help fix print issues.
- Sometimes, Outlook plugins and extensions can interfere with the printing. Removing them can help you fix the issue.
- Ensure the email is completely downloaded before you can print it.
Try Basic Fixes:
- Restart Outlook: When Outlook relaunches, it loads all the modules, including extensions. This ensures that if Outlook or any of its modules are stuck, they will start working.
- Reset hardware connection : Powering off a printer might clear temporary issues, such as a print job stuck in the queue or a minor error.
- Update the Outlook app: If the Outlook app and Windows settings are out of sync, especially after a Windows update, check if an update is available for the app.
Fix 1. Check the Default Printer
Sometimes, we select a printer and wait to realize it isn’t the default printer. Windows Settings can quickly fix this, or you can manually select the printer whenever you print.
Step 1: Press Windows + I to open Settings.
Step 2: Select Bluetooth & devices from the sidebar. Select Printers & scanners from the right pane.
Step 3: Find the connected printer from the list and click on it.
Step 4: Select the Set as default button from the following menu. Open Outlook and try to print the attachment again.
Fix 2. Save the Document and Print It From File Manager
If Outlook still gives you trouble printing an attachment, you can save the document locally on the PC and print it.
Step 1: Download the attachment from Outlook or choose the Save as option, and save it on your PC.
Step 2: Use the File Manager to find the document and double-click to launch it in the Microsoft Edge browser or any PDF app.
Step 3: Look for a printer icon and use it to print the document.
Fix 3. Run Printer Troubleshooter
A built-in Windows troubleshooter can reset some printer parameters, which can help you start printing again.
Step 1: Open the GetHelp App using the Start menu.
Step 2: Type printer troubleshooting in the text box, showing you the Printer troubleshooter .
Step 3: Launch the wizard and let it complete the process. Once done, open the Outlook app again and try printing a document.
Fix 4. Uninstall Printer Drivers
At times, corrupt or outdated printer drivers can lead to such issues. You can reinstall printer drivers and try your luck again.
Step 1: Right-click the Windows key and open the Device Manager from the menu.
Step 2: Scroll down and expand the Print queues listing.
Step 3: Right-click on the printer with which you have the issue and select Uninstall device from the context menu. This will also Uninstall the driver.
Alternatively, follow this guide to remove the printer and uninstall the driver .
Step 4. Confirm your decision and restart the PC. Once you log into your account, Windows will install the default driver for the driver. Check if you can print from Outlook.
Fix 5. Wait for Emails to Download Completely
If an email contains too many elements, such as images from external sources or linked documents, and you start printing as soon as it arrives, it might cause an issue.
It’s best to wait for the download to complete; you can see no broken images, etc. For such emails, it’s best to wait for the download to be complete and then print it.
Fix 6. Troubleshoot Outlook Com-Addins And Extensions
Some Com-Addins and extensions can interfere with the print experience. It would be best to remove and disable them and troubleshoot.
Step 1: Open the Run prompt using Win + R, type Outlook /safe , and press Enter .
Step 2: Once Outlook launches, check if you can print. If it works, check which extension is causing the problem.
Step 3: Launch Outlook the usual way > go to File > Options > click on Add-ins .
Step 4: Click the Go button next to COM Add-ins to open a list of installed Addons and extensions .
Step 5: Select the one to uninstall from the checked list and click the Remove button. Once you’ve done this, try to print. Repeat the steps until you find the one causing the issue.
Fix 7. Delete the OutlPrnt file (Print Settings)
The OutlPrnt file stores printer settings. If the file becomes corrupt, the print function will not work as intended. However, if you delete the file, it will be recreated.
Step 1: Go to %AppData%/Microsoft/Outlook using the Run prompt.
Step 2 : Locate the OutlPrnt file and permanently delete it.
Step 3: Relaunch Outlook and check if you can print a file.
