- Ensure Discord has the necessary permissions to access the webcam and ensure your security software is not blocking it.
- Run the Camera troubleshooter on Windows or reinstall the drivers if you experience similar issues in other apps.
- You may uninstall and reinstall Discord on your PC if nothing works.
Try Basic Fixes
- Run Discord as an administrator: Sometimes, Windows might restrict microphone and camera access for apps like Discord to protect your privacy. To avoid any issues, right-click on the Discord shortcut and select Run as administrator.
- Close background apps: It’s possible that the Discord camera is not working because another app is already using your webcam in the background. Close apps and programs running in the background and see if that helps.
- Turn off webcam protection in your security software: Antivirus and security programs often include webcam protection features to enhance user privacy. However, these programs can sometimes cause apps like Discord to crash when you turn on the camera. Go through the settings of your antivirus or security program and temporarily disable the webcam protection feature.
Fix 1: Enable Camera Access for Discord
It’s a good idea to ensure that Discord has the necessary permission to access the camera on your PC. Here’s how to check.
Step 1: Press the Windows key + I to open the Settings app and head to Privacy & security > Camera .
Step 2: Turn on the toggle next to Camera access .
Step 3: Enable the toggle next to Let desktop apps access your camera .
Fix 2: Disable Hardware Acceleration in Discord
Enabling hardware acceleration can also cause the camera feed to keep freezing in Discord. You can try disabling the hardware acceleration feature in Discord temporarily to see if that fixes the problem.
Step 1: Launch the Discord app and click the gear icon in the bottom left corner.
Step 2: Navigate to the Advanced tab and turn off the Hardware Acceleration option on your right.
Fix 3: Run the Camera Troubleshooter
If Discord is still unable to detect your webcam, you can use the camera troubleshooter on Windows and allow it to identify and resolve any issues. Here’s how.
Step 1: Click the search icon on the taskbar, type in troubleshoot settings , and press Enter .
Step 2: Go to Other troubleshooters .
Step 3: Click the Run button next to Camera.
Fix 4: Update or Reinstall Drivers
Corrupted or outdated camera drivers can also cause the Discord camera to stop working. To fix this, try updating the camera drivers on your PC using these steps:
Step 1: Press the Windows key + S to access the search menu, type in device manager , and press Enter .
Step 2: Expand Cameras , right-click on your webcam, and select the Update driver option.
If the problem persists, follow the same steps as above and uninstall the camera driver. Once removed, reboot your PC, and Windows will automatically install them again.
Fix 5: Reinstall the Discord App
It’s possible that Discord is unable to use the camera due to corrupt or missing app files. In that case, your best option is to uninstall the Discord app and reinstall it. Here’s how you can go about it.
Step 1: Press the Windows key + R to launch the Run dialog box. Type in %AppData% and press Enter .
Step 2: In the File Explorer window that opens, select the Discord folder and click the trash icon at the top to delete it.
Step 3: Click the search icon on the taskbar, type in Discord , and select Uninstall .
Once removed, open the Microsoft Store to download Discord again.
