• Enable RCS in messages settings if you’re sending images over the internet.
  • Open Messages settings, go to Advanced, and ensure you haven’t disabled MMS.
  • Ensure there isn’t any problem with network connectivity on your Android device.

Basic Fixes

  • Check network connectivity: Ensure your cellular plan supports MMS exchange. If you’re using RCS, make sure there’s no problem with network connectivity.
  • Restart Messages app: Restart the messages app, and your device to fix any bugs and glitches.
  • Use Google Messages app: We recommend installing the latest version of the Google Messages app from the Play Store.
  • Check image size: If the image size is too large, it may take a lot of time to deliver. Try compressing the size of the image.

Fix 1: Enable RCS

If you’re trying to send an image over the internet using the Messages app – you will need to enable RCS .

Step 1: Open the Messages, and tap on your profile icon at the top-right corner.

Step 2: Select Messages Settings .

profile icon messages app android - 1

Step 3: Tap on RCS Chats . Turn on the toggle next to Turn on RCS Chats .

rcs chats messages app android - 2

Fix 2: Check MMS Settings

If you’re trying to send an image over MMS , ensure it isn’t disabled.

Step 1: Open the Messages app, tap on your profile icon, and select Messages Settings .

Step 2: Select Advanced > MMS Settings , and ensure your service provider supports MMS and you haven’t disabled it.

Tap on Advanced 4 - 3

Fix 3: Allow Unrestricted Data Usage

If your Android phone is not sending pictures, there might be some restrictions preventing it from using cellular data, both in the foreground and background.

Tap and hold the Messages app icon, select App Info, and select Mobile Data . Turn on the toggle for Allow background data usage , and Allow data usage while Data Saver is on .

Tap on Mobile Data for Messages - 4

Fix 4: Clear App Cache & Data

Cache and junk files present in the Messages app can cause problems.

Tap and hold the Messages app icon, and select App Info . Tap on Storage and Cache and select Clear cache .

app info messages app android 1 - 5

Fix 5: Reset Device

When none of the above methods work, factory reset your Android phone. Doing this will fix any misconfiguration causing the problem.

However, this will reset all the preferences and settings on your device and remove any saved Bluetooth devices, Wi-Fi passwords, and so on.

Go to Settings > Back up and reset > Reset Phone and reset all the settings.

Back Up and Reset - 6

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