- Force stop the Amazon Silk Browser.
- Clear the Silk Browser cache and data manually on your Fire TV Stick.
- Reinstall the Silk Browser.
Basic Fixes
- Check your network connection : Open Fire OS settings via the Gear icon at the top right. Navigate to Network, pick connected Wi-Fi, and ensure the status says Connected to the Internet. Tap the Run Speed Test button.
- Disable VPN : Disconnect the active VPN connection on your Fire TV Stick from the dedicated app and reopen the Silk Browser.
- Restart the Fire TV Stick : Tap the Gear icon > select My Fire TV and pick Restart.
- Update the Fire OS : Head to the My Fire TV menu under Settings. Select About > tap Check for Updates.
If Silk Browser isn’t working on your Fire TV Stick, update it from the App Store or reinstall it using these easy steps:
Step 1: Select the Gear icon at the top right and pick Applications .
Step 2: Select Manage Installed Applications , pick Silk Browser in the list, and select Uninstall .
Step 3: Next, open App Store and search Silk Browser to install it.
Fix 2: Force Stop the Silk Browser
Force-closing the Silk Browser refreshes the app to fix glitches that are preventing you from opening it on the Fire TV Stick.
Step 1: Expand Fire TV Stick settings with the Gear icon at the top-right.
Step 2: Select Applications > navigate to Manage Installed Applications .
Step 3: Locate Silk Browser among installed apps > select Force Stop .
Fix 3: Clear the Silk Browser Cache and Data
Corrupt cache files and app data are a common culprit behind Silk Browser not opening on the Fire TV Stick. Open Fire OS settings to remove them manually.
Step 1: Head to Manage Installed Applications under Fire TV Stick settings (check the above steps).
Step 2: Select Silk Browser .
Step 3: Select Clear data , followed by Clear cache .
Alternatively, you can clear the Silk browsing data using the following steps:
Step 1: Select the Gear icon to open Settings > pick Applications .
Step 2: Select Silk Browser > navigate to Privacy and security .
Step 3: Select Clear browsing data > use the Fire TV remote to press the Clear Data button.
Fix 4: Disable Secure Connections
If you can’t open a website on the Silk Browser that doesn’t support HTTPS, disable its Secure Connections feature to access it.
Step 1: Head to the Silk Browser settings on Fire TV Stick (check the steps above).
Step 2: Scroll to Privacy and security > disable the Always use secure connections toggle.
Fix 5: Reset Your Fire TV Stick
If nothing works, reset your Fire TV Stick to fix existing Silk Browser issues.
Note: Resetting the Fire TV Stick deletes all the user data.
Step 1: Select the Gear icon to open Fire OS settings and pick My Fire TV .
Step 2: Select Reset to Factory Defaults and follow the on-screen instructions to reset it.
