- Check if Windows rolled out a patch.
- Use the GetHelp App to run troubleshooters
- Try System Restore if nothing else works.
Fix 1: Check the Diagnostic Service Status
Windows troubleshooters rely on a few diagnostic services. If these services glitch, you will face troubles while launching or using a troubleshooter. So, you must check and restart them using the Services utility . Here’s how:
Step 1: Press the Windows ke y to open the Start menu. Type services in the search bar and press Enter to open the Services app.
Step 2: Locate and right-click on Diagnostic Policy Service > select Restart . Also, restart the Diagnostic Service Host and Diagnostic System Host services.
Step 3: Close the Services app.
Fix 2: Remove a Recent Windows Update
Many users complained about their inability to launch and use built-in troubleshooters after installing a recent Windows update. So, you must remove the update to check if it stops the Windows troubleshooter from working on your PC.
Also, check if an update was reported in the support forums. This will help you pinpoint the update.
Step 1: Open Settings (Win + I) and go to Windows Update.
Step 2: Click on the Update history option.
Step 3: Scroll down and click on Uninstall updates .
Step 4: Find the most recent update you installed and click the Uninstall button.
Step 5: Click on the Uninstall button again to remove the update.
Step 6: Close the Settings app and restart your PC.
If you cannot uninstall the update, here is how to manage these problematic Windows updates .
Fix 3: Run Troubleshooter in Clean Boot State
Third-party programs and their background services can interfere with Windows components and prevent them from launching or working correctly. So, you must perform a clean boot to isolate the culprit service and remove the corresponding program from your PC. Here’s how:
Step 1: Press the Windows key to open the Start menu. Type msconfig in the search bar and press Enter to open the System Configuration app.
Step 2: Switch to the Services tab > click the Hide all Microsoft services checkbox > click on Disable all .
Step 3: Click on Apply , followed by OK to save the changes.
Step 4: It will then prompt you to restart the PC. Click on Restart now .
After your PC restarts, launch the troubleshooter and check if the 0x80004005 error code appears. If you don’t see any error message, it confirms the suspicion that a third-party service is interfering.
Relaunch the System Configuration tool, re-enable some services, and restart your PC. Repeat this process until you find the problematic service and remove it from your PC.
Fix 4: Run SFC and DISM Scans
You can use built-in command-line tools like SFC and DISM to repair corrupt system files and fix the damaged Windows Component store. Run both scans to identify and fix problems with your PC. Here’s how:
Step 1: Press the Windows key to open the Start menu. Type cmd in the search box and press the Ctrl + Shift + Enter to open it with admin permission.
Step 2: The User Account Control window will pop up. Click on Yes .
Step 3: Type the following command and press Enter to run an SFC scan:
SFC /scannow
Step 4: Execute the following commands to run DISM scans:
DISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealth
Step 5: Close the Command Prompt window afterward.
Fix 5: Try System Restore
System Restore is a lifesaver that allows you to revert your PC to an earlier time. If you have any available restore points, apply the most recent one. Usually, Windows creates a restore point when an update is installed. However, you will lose all programs installed after the restore point creation. Here’s how:
Step 1: Press the Windows key to open the Start menu. Type rstrui in the search box and press Enter to open System Restore. Click on Next .
Step 2: Select a restore point from the list and click on Next .
Follow the on-screen instructions to apply it. After a few minutes, your PC will restart and boot to the desktop.
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Basic Fixes
- Restart MS Word: If Word is not printing a document or takes forever to do so, try restarting the app. This will refresh the app and may get rid of the bug that was affecting it.
- Restart Printer: If there’s a connectivity issue with your PC, restarting your printer may help. This establishes a fresh bridge between your PC and the printer.
- Check network connection for wireless printing: If you’re using a wireless printer, ensure you’re not facing any issues with your internet.
- Run one print job at a time: Ensure you have one active printing job at a time. Trying to print multiple documents at once can deplete available memory and CPU for MS Word.
Fix 1: Restart Printer Spool Service
The print spooler, a Windows service managing print jobs, can face problems such as corrupted jobs or errors, affecting printing. Restarting the spooler clears stuck print jobs, enabling new ones to proceed, and resets the spooler, eliminating temporary issues.
Step 1: Press the Windows + R keys to open the Run menu. Type services.msc and hit the Enter key.
Step 2: It will open the Services menu. Scroll down to Print Spooler . Right-click on it and open the Properties from the context menu.
Step 3: Select Automatic from the Startup type menu and ensure it shows the running service status.
Fix 2: Re-Install Printer Drivers
If the drivers installed on your PC are faulty, it may affect printing jobs within apps. Therefore, try reinstalling the printer drivers on your PC. This will install a fresh version of drivers that may be free from bugs or corrupted components.
Step 1: Open Device Manager from the Start menu.
Step 2: Expand Print queues . Right-click on your printer from the list.
Step 2: Select Uninstall device from the context menu.
Step 5: Close the Device Manager menu and restart the PC.
Your computer will install the required printer drivers during the reboot process.
Fix 3: Remove and Add the Printer
If the printer and its related components are not installed correctly on your PC, you may have issues printing documents. Therefore, try removing the printer from your PC and adding it once again.
Step 1: Open the Settings menu on Windows. Select Bluetooth & devices from the left sidebar. Select Printers & scanners from the right pane.
Step 2: Open your printer from the list of devices. Select Remove from the following menu.
Step 3: Now, go back to the Printers & scanners menu and select Add device . Connect your printer and wait for your PC to recognize it.
Fix 4: Export the Document as PDF and Print
If Microsoft Word stops responding when printing, you can move out of the environment and print it externally. You can do so by exporting the document as a PDF and printing the document.
To export the document, click File > Export and select the PDF option. Then, select a destination of your choice to save the document.
Open the saved PDF and try printing the same.
Also Read : Fix printer on Windows keeps printing landscape instead of portrait
Fix 5: Repair Microsoft Office
If Microsoft Office has a bug and Word does not respond when you print, try repairing the app. Your PC can help detect problems with Microsoft Word and quickly fix them.
Step 1: Open the Settings app. Click on Apps in the sidebar and go to Apps & features .
Step 2: Scroll down to find Microsoft Office > click on the three dots next to it > click on Modify .
Step 3: Use the options to repair Microsoft Office and click on Repair . You can repair and fix the issues affecting it.
If none of the above methods work, upload the Word document to Google Docs or Microsoft Office online and print it.
