- Press the Windows key, search WSreset.exe , and press Enter to reset the Microsoft Store.
- Open the Run dialog using the Windows + R shortcut, type wsreset.exe , and hit Enter.
Method 1: Use Windows Settings to Reset the Microsoft Store
Windows 11 offers an in-built settings menu to troubleshoot system app issues. You can use it to reset the Microsoft Store app.
Step 1: Press the Windows + X shortcut to open the Power User Menu and select Installed apps .
Step 2: Locate Microsoft Store, click its three-dot menu , and select Advanced options .
Step 3: Scroll down and click Reset . Confirm your action by selecting the Reset button when prompted.
Method 2: Use the WSreset Tool
If you face issues with the Settings app , you can run the WSreset tool directly from the File Explorer app to reset the Microsoft Store.
Step 1: Press the Windows + E shortcut to open File Explorer, paste the following path in the address bar, and press Enter .
C:\Windows\System32
Step 2: Search WSreset.exe in the search bar > right-click the file > select Run as administrator to reset the Microsoft Store.
Method 3: Use Command Prompt or Windows PowerShell
Besides running the WSreset.exe tool from File Explorer, you can execute its command on the Command Prompt or Windows PowerShell to reset the Microsoft Store.
Step 1: Press the Windows + X shortcut to open the Power User Menu and select Terminal to open it.
Step 2: Type wsreset.exe in the Terminal window and hit Enter .
Method 4: Tweak Windows Registry Using the Registry Editor
If WSreset fails to work, you can edit Windows registry files manually to reset the Microsoft Store.
Note: Back up your Windows registry using File > Export before making any changes.
Step 1: Press the Windows key , search CMD , and click Run as administrator .
Step 2: Type the following command and press Enter .
whoami /user
Step 3: Copy the SID value from the window and paste it into a Notepad file.
Step 4: Replace SID with the copied value in the below command on Notepad.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\SID\Microsoft.WindowsStore_22305.1401.1.0_neutral_~_8wekyb3d8bbwe" /f
Step 5: Finally, copy-paste the edited command and execute it on CMD. I have edited the command with my system’s SID for reference.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-225310164-3853049845-491494550-1001\Microsoft.WindowsStore_22305.1401.1.0_neutral_~_8wekyb3d8bbwe" /f
Open Windows Settings > locate Microsoft Store under the Installed apps menu > select Advanced options to reset it. All its app data will be deleted upon reset.
If you’re struggling to open the Microsoft Store or its apps won’t download , reset the app using the above-listed methods to fix it.
Yes, resetting the Microsoft Store app deletes all its data, including the temporary cache files.
