- In most cases, repairing or resetting the Gaming Services app via the Settings menu should solve your problem.
- Consider deleting any corrupt Gaming Services keys using the Registry Editor.
- If the issue persists, uninstall and reinstall Gaming Services on your PC.
Try Basic Fixes
- Close the Xbox app and try again: Since the Gaming Services app is tightly integrated with the Xbox app, you may have trouble installing or updating it while the Xbox app is active in the background. Start by closing the Xbox app on your PC and see if you can update Gaming Services.
- Install Windows updates: Issues with your current Windows 11 build can also result in such issues. If that’s the case, installing pending Windows updates should help.
Fix 1: Repair or Reset the Gaming Services App
The Gaming Services update may become stuck on installation if the existing data associated with the app has become corrupted. You can try fixing the problem using the built-in app repair feature in Windows . Here’s how.
Step 1: Right-click on the Start icon and select Installed apps from the list.
Step 2: Scroll through the list to locate Gaming Services . Click the three-dot menu icon next to it and select Advanced Options .
Step 3: Click the Repair button and allow Windows to fix any issues with the app.
If Gaming Services won’t install or update after repairing it, try resetting it from the same menu. This will erase all data associated with the app, including corrupted files, and restore it to its default settings.
Fix 2: Reset the Microsoft Store Cache
Such issues while updating apps could also arise due to a corrupted Microsoft Store cache. If that’s the case, resetting the Microsoft Store cache should fix the problem.
Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box.
Step 2: Type wsreset.exe in the Open field and press Enter .
Microsoft Store will open automatically after purging the cache. Following that, you can update Gaming Services on your Windows 10 or Windows 11 PC.
Fix 3: Delete the Gaming Services Keys From the Registry
Improperly configured Gaming Services entries in registry files can also cause such issues. Some users on the Microsoft forums reported fixing the issue by deleting the Gaming Services key using the Registry Editor. You can also give this method a shot.
Step 1: Click the search icon on the taskbar. Type registry editor in the box and select Run as administrator .
Step 2: In the Registry Editor window, use the address bar at the top to navigate to the following key:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices
Step 3: Right-click on the GamingServices key in the left pane and select Delete .
Step 4: Select Yes to confirm.
Step 5: Similarly, delete the GamingServicesNet key as well.
Restart your PC after completing the above steps to check if you can update Gaming Services after that.
Fix 4: Uninstall and Reinstall Gaming Services
If deleting Gaming Services keys from the registry proves ineffective, use PowerShell to remove and reinstall Gaming Services on your PC. Here’s how to do it.
Step 1: Click the search icon on the taskbar, type powershell , and select Run as Administrator .
Step 2: In the PowerShell window, type the following command and press Enter .
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Step 3: Once PowerShell removes Gaming Services, type the following command and press Enter .
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Step 4: Click the Install button to download the app.
Reboot your computer after that, and the Xbox app should no longer ask you to install or update Gaming Services.
