- Turn off Windows Hello for filling passwords from Google Chrome Settings > Autofill and passwords > Google Password Manager > Settings.
- Disable Windows Hello from Windows 11 Settings > Accounts > Sign-in options > PIN (Windows Hello).
“Google Chrome Is Trying to Fill Your Password” Explained
The “Google Chrome is trying to fill your password” pop-up appears when Google Chrome uses Windows Hello to auto-fill saved passwords. To use it, you must verify your identity with facial recognition , a fingerprint scan , or a PIN via Windows Hello.
While the feature is convenient, it can be frustrating if you prefer to enter your passwords manually. Thankfully, you can turn it off by following these easy methods.
Method 1: Tweak Google Chrome Setting to Turn off Windows Hello
Google Chrome offers a nifty way to turn off Windows Hello for filling passwords nested in its settings.
Step 1: Click on the three-dot menu at the top right of Google Chrome and select Settings .
Step 2: Select Autofill and passwords from the left sidebar and click Google Password Manager .
Step 3: Expand Settings from the sidebar and toggle off Use Windows Hello when filling passwords .
Method 2: Alter Windows Settings to Turn off Windows Hello
If you still get the Windows Hello pop-up for Google Chrome passwords, turn off the feature altogether from the Windows Settings app.
Note: Once you disable Windows Hello, I recommend enabling a different security method, such as a Security key, to improve Windows 11 sign-in security.
Step 1: Press the Windows + I shortcut to open the Settings app, select Accounts from the left sidebar, and click Sign-in options .
Step 2: Select PIN (Windows Hello) and click Remove next to Remove this sign-in option.
Step 3: Confirm your action by clicking the Remove button.
Method 3: Reinstall Google Chrome
Lastly, if nothing works, uninstall Google Chrome on your PC and install it afresh to remove Windows Hello for filling in Google Chrome passwords.
Step 1: Open Windows Settings, select Apps from the left sidebar, and click Installed apps .
Step 2: Locate Google Chrome, click its three-dot menu , and select Uninstall .
Step 3: Finally, download and install the latest Google Chrome browser .
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A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. If you want to save time, here are some of the best external fingerprint readers you can buy for your PC.
Arcanite USB Fingerprint Reader
Arcanite USB Fingerprint Reader
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The Arcanite fingerprint reader is small, compact and resembles the dongles for wireless mouse or keyboard. It plugs into a USB-A port and protrudes slightly with the scanner on top. The sensor is positioned at the top of the reader, so it’ll work best only on vertically oriented USB ports.
Registering the device with Windows Hello allows you to store up to ten fingerprints. So, if multiple users access your PC, each can log in using their biometrics. While the Arcanite fingerprint reader works straight out of the box, you may have to download the device driver from Arcanite’s website if prompted.
What We Like
- Small and tiny
- Affordable
- Stores up to 10 fingerprints
What We Don’t Like
TEC Mini Fingerprint Scanner
TEC Mini Fingerprint Scanner
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While Arcanite’s fingerprint reader should work fine for most people, it only unlocks your PC. TEC’s mini fingerprint, thanks to its proprietary software, goes one step ahead by allowing you to unlock locked files and folders.
The TEC fingerprint reader draws parallels to the one from Aracnite in the design department. It has a sensor on the top portion of the dongle for easy access. However, it has an ordinary build quality and may disintegrate after a few months. As such, we’d recommend against repeatedly plugging the dongle in and out of the USB port to extend the scanner’s life. On the upside, it’s affordable and won’t drain your pocket.
What We Like
- Small and portable
- Unlock files and folders
- Affordable
What We Don’t Like
- Poor build quality
Yoidesu Fingerprint Reader
Yoidesu Fingerprint Reader
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Yoidesu’s offering comes with a side-mounted scanner, unlike the fingerprint readers from Arcanite and TEC. This design makes it a better choice for those who use a laptop over a PC. You can leave it plugged into a USB port on the side and use it like a built-in scanner.
Above all, it has a better build quality, thanks to the metal construction. At the same time, the Yoidesu fingerprint reader has a larger footprint compared to the devices above. At the same time, you can register up to ten fingerprints. Moreover, the scanner boasts snappy unlocking speeds, so you should be able to unlock your laptop in the blink of an eye.
What We Like
- Faster response time
- Excellent build quality
- Larger footprint
- Stores up to 10 fingerprints
What We Don’t Like
- N/A
Verifi P2000
Verifi P2000
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The Verifi P2000 is also compatible with some popular apps and password managers. So, if you use LastPass or 1Password, you can access all your credentials using just your fingerprint.
What We Like
- Reliable
- Works with apps and password managers
What We Don’t Like
- Works with older versions of Windows
Kensington VeriMark
Kensington VeriMark
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Kensington is synonymous with security. So, if you’re looking for a reliable, secure solution for Windows Hello, the VeriMark fingerprint reader is the best option. In fact, it’s being deployed in U.S. Federal Government institutions and organizations, and has some of the best acceptance rates for a fingerprint reader.
That said, it doesn’t work on a plug-and-play basis with Windows 11. As such, you may need to download the drivers manually. But, if you can get past this step, we highly recommend VeriMark for professional users who want to keep their accounts secure.
What We Like
- Reliable
- Able performer
- Practical design
What We Don’t Like
- Expensive
- Not plug-and-play
A fingerprint reader is arguably more secure while a webcam is more convenient since you just have to look into it. You can pick either of them depending on your preference.
A long and difficult password can be harder to crack and might just be safer than using a fingerprint reader. But most of the time, a fingerprint reader is good enough since it’s both secure and convenient.
You can use Windows Hello on Windows 10 and Windows 11 computers.
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- Update or re-install the biometrics driver using the Device Manager tool on your PC.
- Delete your fingerprint, and register it again in Windows Hello settings.
- Open the Services program, and restart the Windows Biometric Service.
Basic Fixes
- Restart PC: Restart your PC to fix any temporary bugs and glitches.
- Clean your finger and the sensor: The biometrics sensor on your PC will not work if it is dirty, or if your finger isn’t clean.
- Update PC: Update your PC to the latest available version of Windows for a bug-free experience.
- Check for malware: Using Windows Defender , scan for malware that may be causing the problem.
Fix 1: Update or Reinstall the Biometrics (Fingerprint) Driver
The software drivers for the biometrics hardware on your Windows PC may be outdated and are due for an update. The update can fix bugs and problems that you are facing with the Windows Hello fingerprint service. Additionally, if the biometrics driver was installed through a corrupt package, it may cause issues with Windows Hello.
Therefore, updating or reinstalling these drivers will help.
Step 1: Open Device Manager from the start menu.
Step 2: Click to expand Biometric Devices .
Step 3: Right-click on the biometric device and click on Update driver .
Step 4: Choose whether you want to browse the update file locally or, let Windows search the internet for the same.
If you want to re-install the driver, click on Uninstall Device , confirm your action, and restart your PC to automatically install the driver.
Fix 2: Re-Register Your Fingerprints
If the saved fingerprint on your PC is corrupted, removing it and registering your fingerprint once again will help.
Step 1 : Open the Settings app on your PC.
Step 2: Select Accounts in the sidebar and click on Sign-In Options .
Step 3: Click on Fingerprint Recognition .
Step 4: Click on Remove to delete the registered fingerprint.
Step 5: Now, click on Set Up , and register your fingerprints once again.
Fix 3: Start Biometrics Service Automatically
If the Windows Biometric service – a process that is required to activate the fingerprint sensor on your device does not start up every time you boot up your PC, you may encounter problems with Windows Hello.
Step 1: Open the Services application from the Start menu.
Step 2: Scroll down to find, and right-click on Windows Biometric Service .
Step 3: Click on Properties .
Step 4: Open the dropdown menu for Startup type , and click on Automatic . Click on Apply and OK to confirm your changes.
Fix 4: Reset WinBio Database
Your Windows PC stores all the biometrics data in the WinBio database. If any entry is corrupted, it may be responsible for the error message.
Step 1: Open the Services application from the Start menu.
Step 2: Scroll down to find, and right-click on Windows Biometric Service .
Step 3: Click on Stop .
Step 4: Now, navigate to This PC -> Windows (C:) -> Windows -> System32 and open the WindBioDatabase folder.
Step 5: We will have to delete all the files present here.
But we recommend taking a backup . Select all files. Copy and paste them onto a different location.
Step 6: Once you have created a copy of all the files in a different destination – go ahead and delete the files .
Step 7: Now, go back to Windows Services , right-click on Windows Biometric Service , and click on Start .
Once you restart the biometric service, you must register your fingerprint again in the Settings app. Refer to the ‘Fix 2’ section to register your fingerprint.
Fix 5: Edit the Registry
If the biometric login is deactivated via the Registry on your Windows PC, you can enable it by using the registry editor.
Step 1: Open the Registry Editor from the Start menu.
Step 2: Select the HKEY_LOCAL_MACHINE folder.
Step 3: Click on SOFTWARE .
Step 4: Click on Policies -> Windows -> and right-click on System .
Step 5: Click on New -> DWORD (32-Bit) Value .
Step 6: Right-click on the new entry and click on Rename .
Enter the new name as AllowDomainPINLogon .
Step 7: Double-click on the new entry.
Step 8: Enter 1 in the value data. Click on OK .
Fix 6: Troubleshoot Hardware Devices
Running the hardware troubleshooting service on your Windows PC can fix issues with the fingerprint scanner.
Step 1: Open the Run window on your PC.
Step 2: Enter the following command, and click on OK to open the hardware diagnostics service.
msdt.exe -id DeviceDiagnostics
Step 3: Click on Next , and the troubleshooting will begin. Once it is complete, follow the on-screen instructions to take the relevant actions.
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- Access the print queue on your computer and manually clear any stuck print jobs that might be causing the issue.
- Ensure you have the latest printer drivers installed. If not, update them or reinstall the drivers to resolve compatibility issues.
- Use your computer’s built-in printer troubleshooter tool to detect and fix common printer problems.
Preliminary Fixes
- Check Printer Connection : You should first try power cycling both your computer and printer. Refreshing the connection between your devices may solve this problem much quicker than you had anticipated.
- Check Pages and Ink : If your printer has run out of pages or ink, you may receive the ‘documents are waiting’ error. You should refill the ink or add more pages to your printer for a smooth operation.
- Check your Printer Status : Ensure your printer’s status is not set to offline. This will make the printer undetectable for your computer. As a result, your PC won’t be able to communicate with the printer.
Fix 1: Run the Printer Troubleshooter
Step 1: Navigate to Settings . Then, open the System and select Troubleshooters .
Step 2: Select Other troubleshooter . Now, Run the printer troubleshooter from the following menu and follow the on-screen instructions.
If the troubleshooter cannot solve your problem, try restarting the Print Spooler service.
Fix 2: Restart the Print Spooler
Step 1: Press Windows + R to open a new Run window.
Step 2: Then, type services.msc and press Enter .
It opens the services menu.
Step 3: Scroll down to Print Spooler .
Step 4: Right-click on the service and select Stop .
The service should no longer be running now.
Step 5: Now, launch File Explorer and go to the following path.
C:\Windows\System32\spool\printers
Step 6: Delete the content of the folder. By doing that, you’ll delete the printing queue.
Note : Don’t delete the folder itself.
Step 7: Restart your computer.
Step 8: Go back to Print Spooler and restart the service.
Step 9: Set the Startup Type to Automatic .
If the steps above are too complicated, complete the same task from the Command Prompt menu.
Step 1: Launch the Command Prompt as admin.
Step 2: Run these commands and press Enter after each one.
net stop spooler
del /Q %systemroot%\system32\spool\printers\*.*
net start spooler
Check if the error is gone. If this doesn’t resolve, check out the next fix.
Fix 3: Reinstall the Printer Drivers
If your print drivers got corrupted, are missing, or are running outdated drivers, you may not print your documents. That’s why you need to update your drivers. Or reinstall them if they get corrupted.
Step 1: Launch the Device Manager . Then, go to Print Queues and expand the list.
Step 2: Select Update driver and check if the problem is gone.
If it persists, select Uninstall device to remove your current print drivers. Restart your computer. Your device will automatically install the latest print drivers.
Check if your printer still says documents are waiting to be printed.
Fix 4: Remove and Add Your Printer
If nothing worked, maybe re-adding your printer to your computer will do the trick. It’s a handy way to fix the printer ‘documents waiting’ error.
Step 1: Head to Settings > Bluetooth & devices > Printers & scanners menu.
Step 2: Select your preferred printer.
You can check the printer’s details. You can run the troubleshooter from the same menu too.
Step 3: Click Remove .
Now, go back and select Add device . Once Windows detects your printer, click Add device .
You may need to cancel documents waiting to print and try again.
If the printing error only appears while using Google Chrome , check our dedicated guide to troubleshoot it. Before you rush to the nearest store to print your documents and files, use the tricks above to fix the problem.
