- Restart the YouTube app to resolve any temporary issues, and ensure you’re not using a VPN connection.
- Verify that your Android or iPhone has the correct date and time settings.
- Update the YouTube app on your phone and consider clearing its cache data if the issue persists.
Try Basic Fixes
- Temporarily disable VPN connection: A Virtual Private Network (VPN) connection may cause issues with the YouTube app’s sign-in process, especially if you switch servers frequently. To overrule this possibility, temporarily disable the VPN connection on your Android or iPhone.
- Check YouTube’s server status: If YouTube servers are down, you may experience issues signing in or streaming content. You can visit a website like Downdetector to determine if it’s a widespread issue.
- Update the app: The YouTube app on your phone may be outdated or buggy. If that’s the case, updating the YouTube app from the Play Store (Android) or App Store (iPhone) should help.
Fix 1: Remove and Re-Add Your Google Account (Android)
If you face sign-in issues with other Google apps, you can try removing your Google account from your Android and re-adding it. Here’s how you can go about it.
Step 1: Open the Settings app and head to Accounts and backup > Manage accounts .
Step 2: Select your Google account from the list.
Step 3: Tap on Remove account . Select Remove account again when prompted.
Step 4: Head back to the Accounts page and select Add account to sign in with your Google account. Then, try using the Play Store again.
Fix 2: Enable Automatic Date and Time
An incorrect date or time on your phone could prevent apps like YouTube from communicating with the servers and cause problems. You can enable the automatic date and time feature on your Android or iPhone to avoid such issues. Here are the steps for the same.
Android
Step 1: Open the Settings app and navigate to General Management .
Step 2: Tap on Date and time . Then, enable the toggle for Automatic date and time .
iPhone
Step 1: Launch the Settings app on your iPhone and navigate to General .
Step 2: Tap on Date & Time . Toggle on the switch next to Set Automatically .
Fix 3: Clear App Cache (Android)
The YouTube app stores cache data on your phone as you stream videos and shorts. Sometimes, these cache files can corrupt, resulting in strange errors or abrupt app crashes . You can try clearing YouTube’s app cache on your phone and see if that helps.
Step 1: Long-press the YouTube app icon and tap the info icon from the menu that appears.
Step 2: Tap Storage and tap the Clear cache option at the bottom.
