• Tap and hold the WhatsApp app icon, go to App info, and grant permissions for Photos and videos and Music and Audio.
  • Ensure the internet connection is working and the documents you are trying to send, do not exceed 2GB individually.
  • You can’t access all the features of WhatsApp if you use it on a linked device. So, you may face issues sending documents.

Basic Fixes:

  • Check document size : WhatsApp allows you to send documents only up to 2GB. So, ensure the documents you send do not exceed 2GB individually.
  • Check network: If you can’t send multiple documents on WhatsApp, you may be operating on a slow-speed internet connection.
  • Restart WhatsApp: WhatsApp might be affected by a bug. Restarting the app helps start a new session, which may be free of the bug.
  • Update WhatsApp: Ensure that you are running the latest version of WhatsApp for a bug-free experience.

Fix 1: Check WhatsApp Permissions

If WhatsApp on your Android device does not have permission to access your files, you can’t send documents.

Step 1: Long-tap on WhatsApp on your app drawer and select app info . Tap on Permissions .

Step 3: Select Photos and Videos and Music and Audio and select Allow .

Tap on App Info - 1

Fix 2: Check if You Are Using a Linked Device

WhatsApp recently announced a feature that lets you use it on more than one phone . This works by linking a device to which you have registered WhatsApp. However, if you use WhatsApp on a linked device, you may not be able to access all features properly or send multiple documents.

Step 1: Open WhatsApp. Tap on the three dots icon and select Settings .

Step 2: You will see if your device is linked.

If yes, try sending multiple documents on WhatsApp using the original device.

Tap on Three Dots Icon - 2

Also Read : How to fix if you can’t use WhatsApp on two devices

Fix 3: Clear WhatsApp Cache

Clearing the cache for an app on your Android device erases all the accumulated junk files that may be responsible for executing bugs.

So, here’s how to clear the cache on WhatsApp .

Step 1: Long-tap on the WhatsApp icon . Tap on App Info .

Step 2: Tap on Storage usage > Clear cache.

3 Ways to Fix Unable to Send Multiple Documents on WhatsApp on Android - 3

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