- In most cases, changing the default browser or running the Office repair tool should resolve the issue of Outlook not opening links as usual.
- Change the default file association for HTML links on Windows to fix the problem.
- You can temporarily switch to Outlook’s web version if nothing else works.
Fix 1: Change the Default Browser
Outlook may be unable to open links due to a browser-related issue. To fix this, the first thing to do is change the default browser on your Windows PC.
Step 1: Press the Windows key + I to open the Settings app and head to Apps > Default apps .
Step 2: Select the browser you want to set as default.
Step 3: Click the Set default button.
Fix 2: Repair Microsoft Office
Like any other app, Office apps like Outlook are bound to encounter problems occasionally. Thankfully, Microsoft offers a dedicated repair tool that can easily fix such issues. Here’s how to run it.
Step 1: Press the Windows key + R to open the Run dialog box. Type appwiz.cpl in the box and hit Enter .
Step 2: Locate and select Microsoft Office suite on the list. Click on Change at the top.
Step 3: Select Online Repair and hit Repair . Follow the on-screen instructions to complete the process.
Fix 3: Fix HTML File Associations
If Outlook still cannot open links, try altering the HTML file association on Windows by modifying registry files . Here’s how to do it.
Step 1: Right-click the Start icon and select Terminal (Admin) from the list.
Step 2: In the console, copy and paste the commands one by one, also press Enter after each command.
REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f
Restart your PC after running the above commands and check if the issue persists.
Was this helpful?
- Corrupted Excel files, faulty add-ins, and outdated printer drivers are some of the most common causes of this issue.
- Try printing another Excel file to ensure the issue is not limited to a specific spreadsheet.
- You can try running the Microsoft Office repair tool if nothing else works.
Fix 1: Save Your Excel File in XPS Format and Try Again
If Excel can’t respond to print requests, save your file in the XPS format and try again. Several users on Microsoft Community post reported fixing the issue with this simple workaround. So, if you’re in a rush, try this method.
Step 1: Open the Excel file you wish to print and click the File menu at the top left corner.
Step 2: Navigate to the Print tab and use the drop-down menu under Printer to select Microsoft XPS Document Writer . Then, click the Print button.
Step 3: When the Save Print Output As dialog appears, save your Excel file in the XPS format. It should print without issues.
Fix 2: Open Excel in Safe Mode
You can try printing an Excel file in safe mode to see if one of the third-party add-ins is causing the problem. For that, press the Windows key + R to open the Run dialog. Type excel -safe in the box and press Enter .
Check to see if Excel prints your file in safe mode. If it does, one of the third-party add-ins is to blame. You can disable all add-ins and re-enable them individually to isolate the culprit.
Step 1: Open Microsoft Excel and go to File > Options .
Step 2: In the Excel Options window, switch to the Add-ins tab from the left column. Select COM Add-ins in the Manage drop-down menu and click the Go button.
Step 3: Uncheck all the Add-ins and click OK .
After this, restart Excel and enable your add-ins one at a time. Print a test page after enabling each add-in to identify the one causing the issue.
Fix 3: Update Printer Driver
Issues with your printer driver can affect Excel’s ability to print spreadsheets and lead to problems. To avoid this, you should ensure that your printer driver is up to date and functioning properly.
Step 1: Right-click on the Start icon and select Device Manager from the menu that appears.
Step 2: Double-click on Print queues to expand it. Right-click on your printer and select Update driver .
Follow the on-screen prompts to finish updating the printer drivers. After that, try printing your file again.
Fix 4: Remove and Reinstall Your Printer
If Microsoft Excel still can’t print, try removing your printer and re-adding it on Windows. Here’s how to do it.
Step 1: Press the Windows key + I to open the Settings app.
Step 2: Select Bluetooth & devices from the left sidebar and go to Printers & scanners .
Step 3: Select your printer from the list.
Step 4: Click the Remove button at the top to delete your printer.
Step 5: After that, return to the Printers & scanners menu and click on Add device . Then, follow the on-screen prompts to add your printer again.
Fix 5: Repair Microsoft Office
Microsoft Office offers a handy repair tool for any issues with Office apps. If nothing else works, consider repairing Microsoft Office by following the steps below.
Step 1: Right-click on the Start icon and select Installed apps from the list.
Step 2: Scroll down to locate the Microsoft Office product on the list. Click the three-dot menu icon next to it and select Modify .
Step 3: Select Online Repair and hit Repair .
