- Press and hold the side button, then quickly press the volume up button.
- Navigate to Settings > Accessibility > Touch > Assistive Touch.
- Go to Settings > Accessibility > Touch > Back Tap, then choose Double Tap or Triple Tap to take a screenshot.
Basic Fixes
- Check for Software Updates: Make sure your iPhone is running the latest software version. Navigate to Settings > General > Software Update . If there is an update available, download and install it.
- Force Restart Your iPhone: Press and quickly release the volume up button, then the volume down button. Finally, press and hold the side button until you see the Apple logo.
- Check for Storage Space: If your iPhone is low on storage, you might be able to take a screenshot, but it won’t appear in the Photos app. Go to Settings > General > iPhone Storage and delete unnecessary files or apps.
- Screenshots Won’t Work in Certain Apps: Some apps, such as banking or payment apps, have security features that disable screenshots. If you’re trying to take a screenshot in one of these applications, it won’t work.
Fix 1: Take Screenshots the Right Way
It seems obvious, but sometimes we forget the basics. To take iPhone screenshots correctly, remember these tips:
- Press and hold the side button and then immediately press the volume up button.
- If you hold the buttons too long, the slide to power off screen will appear. So press and release them quickly.
- Also, check the physical buttons. If either of them is stuck or not responding, you can’t take screenshots.
Fix 2: Enable the Assistive Touch Feature
If your physical buttons are not working, you can use the Assistive Touch feature. This feature creates a virtual button that performs various functions, including taking screenshots.
To enable Assistive Touch, follow these steps:
Step 1: Navigate to Settings > Accessibility > Touch > Assistive Touch .
Step 2: Turn on Assistive Touch . Now, you’ll see a small white circle floating on your screen.

Step 3: Tap it and select Device > More > Screenshot to take a screenshot.

Fix 3: Use the Back Tap to Take Screenshots
If you don’t like physical buttons or Assistive Touch, try Back Tap. This feature takes screenshots when you double or triple-tap on the back.
Step 1: Navigate to Settings > Accessibility > Touch > Back Tap .

Step 2: Select Double Tap or Triple Tap and choose the Screenshot option.

Now, when you tap on the back of your iPhone, it takes a screenshot.