• If Instagram is not showing a specific comment, it could be due to the account owner or Instagram deleting it.
  • Signing out of the Instagram app and signing back in can help fix this issue.
  • You can try clearing Instagram app cache if nothing else works.

Try Basic Fixes

  • Check Instagram’s server status: Server-side glitches could prevent Instagram from loading properly or display strange errors. You can visit Downdetector to check if Instagram is facing an outage.
  • Update the app: Using an outdated version of the Instagram app can also cause such issues. Hence, it’s best to update the Instagram app from Play Store or App Store .

Fix 1: Check the Blocked Commenters List

Step 1: Open the Instagram app and switch to the profile tab.

Step 2: Tap the menu icon (three horizontal lines) at the top right corner and select Settings .

Instagram App Menu on Phone - 1 Privacy Settings on Instagram App - 2 Blocked Commenters on Instagram App - 3

Fix 2: Sign Out and Sign Back In

At times, authentication issues with your Instagram account could prevent the app from loading correctly. An easy way to fix such issues is to sign out of your account and sign back in. Here are the steps for the same.

Step 1: Open the Instagram app and navigate to the profile tab.

Step 2: Tap on the hamburger icon (three horizontal bars) at the top right corner and select Settings .

Step 3: Scroll down to tap on Log out .

Instagram App Menu on Phone - 4

Fix 3: Clear App Cache (Android)

Instagram saves cache files on your Android to reduce data usage and improve its overall performance. However, outdated cache data can cause problems sometimes. Thankfully, getting rid of the Instagram app cache on your Android is simple.

Step 1: Long-press on the Instagram app icon and tap on the info icon .

Step 2: Go to Storage > tap Clear cache .

Open Instagram App Info on Android - 5

Was this helpful?