- Ensure Facebook servers are not experiencing a widespread outage.
- If you can’t see one or two specific comments on Facebook, there may be nothing wrong with the app.
- You can try signing out and back into the Facebook app and clearing its cache to see if that helps.
Try Basic Fixes
- Check Facebook’s server status: It’s not uncommon for Facebook servers to experience problems. So, check Facebook’s server status on a website like Downdetector to see if they face an outage.
- Update the app: The Facebook app may be outdated or buggy. Open the Play Store or App Store on your phone to update Facebook and check if it loads comments after that.
Fix 1: The Comment May Have Been Deleted
Fix 2: Sign Out and Sign Back In
Step 1: In the Facebook app, tap the menu icon at the top-right corner.
Step 2: Scroll down to tap on Log out . Select Log Out again to confirm.
Sign back into your Facebook account and check if the issue persists.
Fix 3: Clear Facebook App Cache (Android)
Step 1: Long-press on the Facebook app icon and tap the info icon from the resulting menu.
Step 2: Go to Storage and tap the Clear cache option at the bottom.
