• You must manually enable extension access when using Edge in InPrivate mode.
  • If you repeatedly face issues with certain extensions, remove and re-add them on Edge.
  • You can also reset Edge settings to disable all extensions. Once done, enable the extensions and check again.

Basic Fixes:

  • Ensure you’re signed in on Edge: Signing in to Edge helps you access all browser features while syncing your information. So, if you’re facing issues using Edge extensions, sign in to Edge using your Microsoft account and check again.
  • Complete extension set-up: Certain extensions require you to sign in or manually select them when installed. So, if it’s a new extension, ensure it’s all set up on Edge.
  • Update the extension: Certain extensions can become outdated with the changes in the relevant website or browser’s algorithm. In this case, check and install the latest extension updates from the extension settings on your Edge browser.
  • Check for Edge software updates: Browser bugs or glitches can cause certain extensions not to work properly. To fix these, check and install the latest software updates for Microsoft Edge.

Fix 1: Enable In-Private Access

By default, most browser extensions don’t work in incognito or InPrivate windows. So, if you use InPrivate mode on Edge, you must manually enable access for the relevant extension. Here’s how.

Step 1: Open Microsoft Edge and click on the extension icon . Go to the relevant extension and click on the three-dot icon in front of it.

Step 2: Here, click on Manage extension.

Open the extension settings - 1

Step 3: Scroll down and select Allow in InPrivate . Repeat these steps for any other extension.

Allow in InPrivate - 2

Fix 2: Remove and Reinstall Extension

If you can’t use a particular extension, you can always remove and install it. This will delete any extension settings or data preventing it from working. Follow the below steps to do it.

Step 1: Open Microsoft Edge and click on the extension icon . Click on the three-dot icon in front of the relevant extension and select Remove from Microsoft Edge .

Remove the extension - 3

Step 2: When prompted, click on Remove. Wait for the extension to uninstall.

Click on remove 1 - 4

Step 3: Once done, again click on the extension icon > Get extensions for Microsoft Edge .

Install new extensions - 5

This will open the Edge Add-on store. Here, search for and reinstall the relevant extension. Then, use the extension again.

Fix 3: Reset All Edge Settings

Using the reset settings option will clear search engine settings, delete temporary data like cookies, and will also disable all extensions. Data like favorites, history, and saved passwords won’t be affected. Do this if one or more extensions are still not working in Microsoft Edge. Here’s how.

Step 1: Open Microsoft Edge and click on the three-dot icon in the top-left corner. Then, click on Settings .

Tip: You can also enable the Edge sidebar to access the Settings menu quickly.

Open Edge settings 2 - 6

Step 2: Go to the left sidebar and click on Reset settings . Here, click on Restore settings to their default values .

Reset Edge settings 1 - 7

Step 3: When prompted, click on Reset to confirm.

Click on Reset 1 - 8

Now, wait for Edge to reset all settings. Once done, enable the relevant extension and see if the issue has been resolved.

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