3 Fixes For Google Maps Voice Navigation Not Working On Android And Iphone

Unmute voice navigation by tapping the loudspeaker icon while you check the directions.
Go to Settings > Navigation Settings and check the Guidance Volume.
Additionally, ensure you’ve enabled Play Voice over Bluetooth in the same menu. This plays voice guidance on connected Bluetooth devices.

Basic Fixes

Check volume: Check the volume level on your smartphone, and ensure it isn’t low.
Disconnect Bluetooth device: If your phone is connected to a Bluetooth device, Google Maps may be routing the voice navigation audio over it.
Restart Google Maps and device: Restart your device, and the Google Maps app to fix temporary bugs and glitches.
Update Google Maps: For a bug-free experience, update the app to the latest version from the Play Store or App Store .

Ensure voice navigation isn’t on mute. Tap on the speaker icon, and select the unmuted option.

Step 1: Tap on your profile picture > Settings > Navigation Settings .

Step 2: Check the below settings, and if they’re affecting voice navigation:

Check Mute State: Ensure you’ve selected Unmuted . This plays the voice out loud.
Check Guidance volume: Either enable Normal or Loud for guidance volume.
Try changing voice: If it doesn’t work even when the above settings are enabled, try changing the navigation voice.
Enable Play voice over Bluetooth: Turn on the toggle for Play voice over Bluetooth to ensure you receive navigation guidance when you are using a Bluetooth device.

Accumulated cache and junk files may cause issues with the Google Maps app on your device.

Open Settings > Apps > Maps > Storage Usage and tap Clear cache.

Offloading an app , and re-installing it clears the cache on iPhone.

Open Settings > General > Storage > Google Maps . Tap on Offload App , and then Re-install the app.