- Make sure the traffic layer is enabled in the Google Maps app on your Android or iPhone.
- Avoid using Google Maps in offline mode, and ensure that traffic information is available in your region.
- Updating Google Maps and clearing its cache data can also help resolve these issues.
Try Basic Fixes
- Ensure Google Maps is not in offline mode: While offline mode can help you navigate without an internet connection , no traffic data is available in this mode. If Google Maps works offline, you will see a cloud icon with a slash across it. You will need to connect your phone to the internet to start viewing traffic updates in Google Maps.
- Traffic information may not be available in your region: While Google Maps provides comprehensive traffic information globally, there are certain regions where it doesn’t show traffic for various reasons. This could be due to insufficient data, government regulations, or temporary situations like natural disasters.
- Update the app: Google Maps may not show live traffic information on your iPhone if you are using an outdated version of the app. Hence, it’s a good idea to update the app from the App Store , if you haven’t done so already.
Fix 1: Make Sure the Traffic Layer Is Enabled
This may seem obvious, but it’s important to ensure you haven’t accidentally disabled the traffic layer in Google Maps. Here’s how to check.
Step 1: Open Google Maps on your Android or iPhone.
Step 2: Tap the Layers icon (a square over another square) in the top right corner. Under Map details, ensure the Traffic tile is selected.
Return to the map, you will see green, orange, and red lines indicating the traffic status on Google Maps.
Fix 2: Clear Google Maps Cache (Android)
Google Maps could malfunction on your Android if the existing cache data associated with the app has become corrupted. If that’s the case, clearing the Google Maps cache should get the app to show traffic information as before. Here are the steps for doing the same.
Step 1: Long-press on the Google Maps app icon and tap the info icon from the open menu.
Step 2: Go to Storage and tap the Clear cache option at the bottom.
Fix 3: Uninstall Google Maps Updates and Install Them Again (Android)
Another thing you can do to fix issues with Google Maps is to uninstall all its updates and install them again. This will help fix issues caused by a faulty installation or inaccessible app files. Here’s how you can go about it.
Step 1: Long-press on the Google Maps app icon and tap the info icon from the menu that pops open.
Step 2: Tap the three-dot menu icon at the top-right corner and select Uninstall updates .
After completing the above steps, use the following link to update the Google Maps app and check if that solves the issue.
