• We recommend verifying that the active input source is set to the corresponding HDMI port holding the Fire TV Stick.
  • To use the Fire TV Stick or Fire TV Stick 4K, your TV’s HDMI must handle at least Full HD (1080p) or HD (720p) content at a 50/60 Hz refresh rate.
  • Try using a different USB power cable and ensure that other cables are tightly fitted.

Basic Fixes

  • Connect to the same Wi-Fi network: Your Fire TV Stick and TV are connected to the same Wi-Fi network.
  • Change power source: Ensure the device is plugged into a functional electric socket, not your TV’s USB port. That’s because the Fire TV Stick requires 1A power, and your TV’s USB port can’t provide that much.
  • Use HDMI Extender: Amazon strongly recommends using the bundled HDMI extender as it helps improve Wi-Fi connectivity .
  • Use a different HDMI port: Check that the device is fitted completely (not halfway) into the TV’s HDMI port. Also, try a different HDMI port.

Fix 1: Check Input Source

Setting your TV’s active input source to HDMI 1 while the streaming device is connected to HDMI 2 or HDMI 3 could make you erroneously think that the TV doesn’t recognize the Fire TV Stick. This is a common occurrence on TVs with multiple HDMI ports. Therefore, we recommend verifying that the active input source is set to the corresponding HDMI port holding the Fire TV Stick.

Fix 2: Check TV/Port Compatibility

The HDMI ports on your television set are rated to support specific resolutions and refresh rates. To use the Fire TV Stick or Fire TV Stick 4K, your TV’s HDMI must be capable of handling at least Full HD (1080p) or HD (720p) content at a 50/60 Hz refresh rate. Many users with a Fire TV Stick struggled using it with their HD TVs until they switched to a different TV with a 1080p HDMI port.

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This is prevalent in old television sets. Many new-generation TVs have HDMI ports that will recognize and work (without glitches) with all versions of the Fire TV Stick.

If you face a similar predicament and none of the troubleshooting solutions mentioned above made any difference, check your TV ports’ ratings.

Fix 3: Switch to New Accessories

If the socket powers other devices, the problem could be from the Fire TV Stick’s accessories. Check that the streaming stick is properly connected to the power adapter via a USB cable. You should also ensure the cable’s micro-USB end is tightly fitted into the Fire TV Stick. Likewise, try using a different USB power cable and check if things change.

Tip: You can also read our post if your Fire TV Stick is not showing pictures .

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