- Ensure your vehicle supports Android Auto before troubleshooting.
- Restarting both your car’s infotainment system and phone can resolve temporary glitches.
- If the issue persists, disconnect and reconnect your car from Android Auto to see if it resolves the problem.
Try Basic Fixes
- Disconnect and reconnect the USB cable: If the cable hasn’t been plugged in properly, either into your phone or into the USB port in your car, you may face an intermittent connection or no connection at all. Ensure you’ve plugged in both ends of the cable properly to use Android Auto.
- Enable Wi-Fi and Bluetooth on your phone: If you’re using wireless Android Auto , it’s essential to turn on your Android smartphone’s Bluetooth and Wi-Fi toggles. Failing to do so will not let your phone connect to your car’s stereo system.
- Use a USB cable with data transfer capabilities: Use a good-quality USB cable, preferably a first-party one from your smartphone manufacturer. If you’re using a third-party one, make sure it has support for data transfer since cables meant only for charging do not support Android Auto.
- Ensure your phone has a working mobile data connection: While mobile data isn’t important for Android Auto to work, the apps and services in Android Auto are dependent on an active internet connection to function. This is why having an active mobile data connection is vital.
- Update the Android Auto App: Sometimes, the Android Auto interface may not support an old or outdated version app. It could also be possible that a certain version of the app is causing issues on some devices. The best way to tackle this is to update Android Auto from the Google Play Store.
Fix 1: Clear Cache of the Android Auto App
Clearing the cache of an app that isn’t functioning as intended often solves the issue. You can try doing this if Android Auto isn’t working as well. Here’s how you can clear the cache of Android Auto.
Step 1: Open the Settings app on your smartphone and navigate to the Apps section.
Step 2: Scroll down till you find Android Auto and tap on it.
Step 3: Select the Storage option.
Step 4: Now, tap on Clear cache .
Fix 2: Forget Connected Cars and Re-Add Them
The Android Auto app on your smartphone allows you to forget connected cars and disconnect from them. You can do this and pair the phone again with your car’s head unit. Here’s how it’s done.
Step 1: Open the Settings app on your phone and tap the search icon.
Step 2: Look for Android Auto and select the result that shows up.
Step 3: Tap on Previously connected cars .
Step 4: Select the three-dot menu in the top-right corner of the screen and select Forget all cars .
Step 5: Go back to the previous menu and select Connect a Car. Follow the on-screen instructions to connect your phone to a car’s head unit.
