- Open Settings > General > Background App Refresh > turn on the WhatsApp toggle.
- Long-press the WhatsApp app > Remove App > Delete App. Set it up again and check.
- If you wish to keep the app data, offload WhatsApp via iPhone settings. Then, reinstall WhatsApp and check.
Basic Fixes:
- Check WhatsApp server status: It is always worth checking if WhatsApp is working as expected. To do this, go to Downdetector’s WhatsApp Server Status page and see if any outages have been reported. If so, wait until you use WhatsApp again.
- Force close and restart WhatsApp: Restarting an app will close all app functions and restart them from scratch. This can help solve issues related to any temporary bugs or glitches that might be preventing WhatsApp from working properly on your iPhone.
- Check storage space: If you have been facing issues like WhatsApp closing unexpectedly, check if you have sufficient storage space on your iPhone. Ensure you have at least 30% space available. If not, try reducing WhatsApp storage to create space.
- Check for app and iOS updates: Regular app updates help ensure your app stays bug and glitch-free while being compatible with your device. Similarly, updating your device helps solve software-related issues. So, update the WhatsApp app and install the latest iOS updates.
Fix 1: Enable Background App Refresh
As the name suggests, Background App Refresh helps your apps refresh their data even when you don’t actively use them. So, if Background App Refresh is disabled for WhatsApp, it can prevent some features from working properly, which can also crash the app. To fix this, enable Background App Refresh for WhatsApp. Here’s how.
Note: Before starting, ensure Background App Refresh is enabled on your iPhone .
Step 1: Open Settings and tap on General . Tap on Background App Refresh .
Step 2: Turn on the toggle for WhatsApp .
Fix 2: Offload or Reinstall WhatsApp
While uninstalling WhatsApp might seem a little drastic, it can be helpful if you can’t figure out why WhatsApp keeps crashing or won’t open on your iPhone. This way, you can delete all app data and settings and install a fresh copy. Follow the below steps to do it.
Tip: You can also offload WhatsApp on your iPhone. This will not delete the WhatsApp app data.
Step 1: Long-press the WhatsApp app icon and tap on Remove App . Tap on Delete App .
Step 2: If prompted, tap on Delete to finish the process. Once done, reinstall WhatsApp and set it up. Then, see if it is working as expected on your iPhone.
