• Check if your TV supports the media file format.
  • Update your Android TV OS version.

Basic Fixes

  • Check the USB Port or USB Hub : You can check whether the USB port or your USB Hub is working fine while connecting your Hard Drive with your Android TV.

Fix 1: Eject and Reconnect Your Hard Drive

You may have disconnected the hard drive from our Android TV without ejecting it first.

Step 1: If you have disconnected the hard drive, connect it again with your Android TV.

Step 2: Select the Notification icon on the top-right side of the home screen of your Android TV.

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Step 3: Select your Hard Drive from the right menu. Then, select Eject from the right menu.

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Step 4: After the hard drive is ejected, connect it again and check if the problem is solved.

Fix 2: Check if Your Hard Drive Uses MBR Partition

Many new hard drives and SSDs usually rely on a partitioning format called GPT (GUID Partition Table). The GPT format allows the entire capacity of the hard drive to be used on computers.

You need to connect your hard drive to your computer and check if it supports the MBR or Master Boot Record format for partitioning as this format might be supported by your Android TV.

For Windows

Step 1: Connect the hard drive to your Windows PC.

Step 2: Type Command Prompt in the Search Bar and then click on Run as administrator .

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Step 3: In the Command Prompt window, type diskpart and press Enter.

Step 4: Next, type list disk and press Enter .

If you see an asterisk (*) symbol below GPT next to the name of your hard drive, it means that it supports GPT partitioning.

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If your hard drive doesn’t support the MBR format, here’s how to convert it from GPT.

Step 1: Run Command Prompt as administrator on your Windows PC.

Step 2: In the Command Prompt window, type diskpart and press Enter .

Step 3: Type list disk and press Enter. Then, note down the number of your disk that supports the GPT format.

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Step 4: Type Select Disk (disk number) and press Enter .

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Step 5: Type Clean and press Enter . Do note that this step will erase all the contents of your hard drive.

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For Mac

Step 1: Connect the hard drive to your Mac.

Step 2: Open Disk Utility on your Mac. Then, in the Disk Utility window, click on your hard drive name from the left menu.

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Step 3: See if the option for Partition is enabled or not.

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If not, your hard drive already supports the MBR format. Here are the steps to convert the partition format from GPT to MBR on your Mac, if required.

Step 1: Open Terminal on your Mac, type diskutil list and press Enter .

Step 2: Note down the disk number of your hard drive. Then, type the following command in the Terminal window and press Return .

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diskutil partitiondisk /dev/disk0 MBR JHFS+ new 0b

After that, eject the hard drive and check if the problem is solved.

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You never mention the WPS method. It’s still the easiest method and it’s connected to your router so all devices can us it.